Shipping & Returns

Online orders are shipped Monday through Friday from 10 am-6 pm EST, excluding holidays. Please allow 1-2 business days for processing, and provide all address details, including apartment/suite/unit number. All orders will include a tracking number and insurance up to $100 CDN. Once we have shipped your order, you will receive an email notification with tracking information. Orders that cannot be received for whatever reason will either be re-shipped (at the customer’s expense) or cancelled.

Please note that VSP Consignment or Vespucci is not responsible for any product loss and/or delays of orders following shipment from our locations to the shipping address. Delayed delivery will not give rise to any penalty or indemnity and cannot be used as a reason for cancelling an order.

VSP Consignment reserves the right to cancel any orders at our discretion.

   

Canada via Canada Post
Standard Ground Shipping (above $500.00) = Free
3-9 business days (estimation)

Standard Ground Shipping (below $500.00) = $15.00
3-9 business days (estimation)

Express Shipping (above $500.00) = $15.00
2-4 business days (estimation)

Express Shipping (below $500.00) = $25.00
2-4 business days (estimation)

All Handbags = $50.00
2-4 business days

In-store Pick Up (Toronto and Calgary) = Free
1-2 business days


USA & Mexico
DHL Express Shipping = $50.00
3-5 business days (estimation)

Canada Post Economy = $30.00
6-10 business days (estimation)

All Handbags = $50.00
3-5 business days (estimation)

Europe via DHL Standard
Small Packages: $70.00
Large Packages: $100.00
5-10 business days (estimation)

All Handbags: $75.00
4-9 business days

Asia-Pacific via DHL Standard
Small Packages: $100.00
Large Packages: $125.00
5-14 business days (estimation)

All Handbags: $100.00
3-9 business days

All shipping prices are in Canadian dollars.
Please note that estimated shipping times do not account for customs clearance.


TAXES & DUTIES

Taxes are not included in the sale price and will be added where applicable by law for all Canadian orders. Orders shipped outside of Canada are not subject to any Canadian sales tax. Please refer to the customs legislation in your country of residence for more information on additional duties and taxes.

Estimated shipping times do not include the customs clearance, and VSP Consignment is not responsible for any additional duties or taxes. In the case of refusal, the recipient will still be liable for shipping fees, taxes and additional customs and duties.

 

RETURNS

Full-priced items are eligible for a full refund within 72 hours of receipt. All sale items discounted below 40% are eligible for store credit within 72 hours of receipt. All sale items discounted by 40% or more are considered final sales; these items do not qualify for a return and store credit.

Each item at VSP Consignment is unique and one of a kind. Inventory stated online is shared in our physical stores. Online orders may be cancelled and refunded to the same tender within 1-2 business days if an order cannot be fulfilled.

For questions or to learn more about a specific product, email us at info@vspconsignment.com

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Condition Chart

Condition Chart

VSP Consignment's collection is hand-selected by our stylists to include pieces that are masterfully crafted, versatile, and contemporary. Although many of our pieces are pre-owned, we strive to collect items of excellent condition but on occasion, there may be slight signs of wear. On pieces which do not include the size and fabric tag, we make an educated guess to the best of our ability and it is noted in the description. Feel free to contact us if you have any questions regarding an item you are interested in.

NWT | New with Tags

Item has original sales tags attached and/or packaging and has never been worn.

Excellent

This item is pre-owned; no visible flaws have been found.

Very Good

This item is pre-owned with minor signs of natural wear and tear. These will be noted in the condition description. May include but not limited to signs of laundering/dry cleaning.

Good

This item is pre-owned with multiple flaws and/or signs of wear. These will be noted in the condition description. May included but not limited to, signs of abrasion, pilling, and tears on seams. Flaws are most likely repairable or already repairs. Still wearable with care.

Vintage

This indicates that the item is a collectible circa twenty years or prior. Natural distressing, if any, is characteristic to the beauty of use. It is still in good condition for an item from a previous time. Any specific flaws will be noted on individual listings.

As Is

If a piece is marked “As Is” its condition has been taken into account when determining its value and price adjustments will not be made. All flaws will be listed under each item’s description. Items marked “As Is” are final sale.

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Size Chart

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Size Chart Mens

 

 

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