Inquiries

Phone: 1 416 588 9821
General: info@vspconsignment.com
Concierge: clientservices@vspconsignment.com
Online: online@vspconsignment.com
Accounts: inventory@vspconsignment.com

Hours

Mon to Wed 10am - 6pm 
Thurs 10am - 7pm 
Fri & Sat 10am - 6pm 
Sun 12pm - 4pm

Location

 

Our Story

Opened in 2013 by owner Britt Rawlinson, VSP is a contemporary consignment boutique located in Toronto’s vibrant Dundas West neighbourhood. Our sprawling storefront of 4,000 square feet hosts a hand-selected collection of contemporary must-haves and hard to find classics. 

With over 30 years of industry experience, dating back to our flagship location in Calgary, Alberta, VSP is committed to providing a welcoming atmosphere that seeks to bring personalized and accessible luxury shopping to each and every client!

 

Current Positions

The VSP Consignment team is growing quickly. If you’re a creative thinker who is passionate about superior customer service and the retail business, we would love to hear from you. Please submit your resume and cover letter to info@vspconsignment.com 

We look forward to hearing from you! 

Consignment Agreement

At VSP Consignment we love what you’ve loved, and we’re looking for items in excellent condition that deserve a second home. We welcome garments of every price point from luxury designer, rare collectors items and everyday contemporary. Our team is available seven days a week at our intake desk, and will be happy to review your pieces with no appointment necessary.

By dropping off pieces on schedule, consignors take advantage of longer selling periods for your items as well as heightened visibility. Intake periods start as follows:

Spring/Summer: December
Fall/Winter: June 

CONSIGNING + SELLING

• Consignors receive 50% of the final selling price.
• The final selling price is determined and/or reduced at our discretion; this includes promotional events as well as our seasonal sale.
• Our sales floor is rotated weekly, and items are displayed at our discretion. Due to the high number of products in-store, we cannot guarantee items will be featured on our website or social media platforms.
• To support local projects and for maximized visibility of pieces, VSP occasionally partners with stylists and costume designers.

AUTHENTICATION

• At our discretion, items will be put through an authentication process. If an item is deemed inauthentic it will be returned to the consignor. Our inventory team may contact consignors for additional authentication documents.
• All handbags consigned without original receipts are authenticated using our third-party authenticator, Entrupy.
• The cost of authenticating each handbag will be charged to your account at a fee of CDN $65.00, and for Hermès CDN $140
•  We authenticate the following designers: Hermès, Chanel, Louis Vuitton, Dior, Goyard, Céline, Gucci, Fendi, Bottega Veneta, Saint Laurent, Burberry, Balenciaga, Chloe, Prada, Coach.

ACCOUNT INQUIRIES

• Account updates and cheques will be provided upon request. We will not contact consignors when items have sold. It is up to the consignor to keep up to date with their account.
• Contact inventory@vspconsignment.com or call VSP at 416.588.9821
• Account credit does not expire and can be used towards purchases in-store or paid out to the consignor.
• Cheques for money owing are booked on Fridays. Contact our team to be placed on the next available date. Cheques can be picked up in store after 12pm on the scheduled Friday or mailed out to you for a $3.00 fee.

FEES

• For each item consigned, a $1.50 handling fee will be applied
• If we deem an item needs repair or dry cleaning, the consignor account will be charged.
• Returns requested prior to the end of the selling season (6 months after date of process) require five (5) business days for reconciliation. Pieces pulled by the consignor are subject to a fee of:

• $75 flat fee if less than three months
• $5 per piece if between three (3) and six (6) months

END OF SEASON RETURNS

• Pieces remaining after our six month selling period will be donated unless otherwise stipulated at the time of drop-off
• Donated items are provided to New Circles, a not for profit organization that provides quality clothing to help those with limited income meet their clothing needs. This free service is offered to residents of five underserved Toronto communities, to newcomer families, and to patients in Mount Sinai’s emergency ward to ensure patients are adequately clothed leaving the hospital.

We are not responsible for damaged, lost or stolen goods
Terms and conditions are subject to change without notice

Rates

Domestic orders are processed and shipped by Canada Post, international orders by DHL Express. Orders are shipped Monday through Friday from 10am-6pm EST to the delivery address provided, excluding holidays. Please allow 24 hours for processing and make sure to provide all address details including apartment/suite/building number, and company name if applicable. We do not ship to PO boxes unless additional information is provided.

Orders will include a tracking number and will be insured up to $100 CDN. Orders that cannot be received for whatever reason will either be re-shipped (at the customer’s expense) or cancelled.

VSP Consignment is not responsible for any loss and/or delays of products following shipment from VSP Consignment to the shipping address. Delayed delivery will not give rise to any penalty nor indemnity, and cannot be used as reason for cancelling an order.

Canada

Estimated arrival 3-5 business days for tracked orders
Central & Atlantic Canada / Flat Rate / $15 CAD for small packages / $25 for large packages
Western Canada / Flat Rate / $20 CAD for small packages / $25 for large packages 

United States

Estimated arrival 3-5 business days for tracked orders. 

Please allow time for shipments to go through customs & duties. 
Small Packages / $50 CAD 
Large Packages / $70 CAD 
Extra Large Packages / $100 CAD

International

Estimated arrival 10-14 business days for tracked orders. Please allow time for shipments to go through customs & duties. 
Flat rate / $70 CAD all packages 

In Store Pick-Up

All items featured online are reflective of our in-store inventory. An in-store pick up option is available for all online and orders can be picked up at 1410 Dundas St. West, Toronto, ON during store hours. The shipping address must be from Ontario in order for the in-store pick up option to appear during checkout. Orders will be ready for pick up 24 hours after they have been placed, with no need to confirm, unless contacted otherwise. VSP Consignment is not responsible for orders not picked up after a 90 day period. 

Taxes

• Taxes aren't included in the price and will be added where applicable by law for all Canadian orders
• Orders shipped outside of Canada are not subject to any Canadian sales tax
• Please refer to the the customs legislation in your country of residence for more information on additional duties and taxes
• VSP Consignment is not responsible for any additional duties and taxes

Custom Duties

VSP Consignment will not be responsible for additional custom duties and taxes that may be applied to your order. Refused packages will still be responsible for any shipping fees, taxes and additional custom duties.

Terms & Conditions

Below you’ll find our terms and conditions for shopping online through VSP Consignment. If you would like any additional information please email us at info@vspconsignment.com or give us call from 10am – 6pm EST between Monday and Friday at 416 588 9821.

Schitt's Creek

-Schitt's Creek items are processed within 3 business days.
-Due to nature of use on a TV production, all Items are sold as is and are non-refundable.
-Items from the Schitt's Creek collection are available only online. 
-Items are ineligible for layaway or holds.
-A portion of the proceeds will be donated to GLSEN (Gay, Lesbian & Straight Education Network) whose mission is to create safe and affirming schools for all, regardless of sexual orientation, gender identity, or gender expression. More information on this organization can be found at www.glsen.org

Acceptance

By using this website, you accept the policies set forth in this Privacy Policy.

Authenticity

VSP Consignment is committed to representing only genuine designer pieces. At our discretion, items will be put through an authentication process. If an item is deemed inauthentic it will be returned to the consignor. Our inventory team may contact consignors for additional authentication documents.

• At our discretion, items will be put through an authentication process. If an item is deemed inauthentic it will be returned to the consignor. Our inventory team may contact consignors for additional authentication documents.
• All handbags consigned without original receipts are authenticated using our third-party authenticator, Entrupy.
• The cost of authenticating each handbag will be charged to your account at a fee of CDN $65.00, and for Hermès CDN $140
•  We authenticate the following designers: Hermès, Chanel, Louis Vuitton, Dior, Goyard, Céline, Gucci, Fendi, Bottega Veneta, Saint Laurent, Burberry, Balenciaga, Chloe, Prada, Coach.

Condition of Item

Due to the pre-owned nature of our items, there may be gentle wear. Any relevant damage is communicated on the individual items specifications and condition chart. Please review our product remarks in full and do not hesitate to ask for any additional information.

Privacy Policy

VSP Consignment is committed to protecting your privacy. All personal information provided is solely used to process your order or contact you regarding a particular transaction. All information is gathered securely through the SSL (Secure Sockets Layer) and is treated seriously and with full respect to your privacy. VSP Consignment guarantees the information you enter will not be disclosed to any outside organization or third party.

Returns

If you wish to return your purchase please contact us within 24 hours of receiving your package. Store credit will be issued for all returns. Returns can be made on full-priced items only. Please thoroughly review the specifications of each item prior to purchasing. Feel free to contact us with any further inquiries regarding products of interest or returns at online@vspconsignment.com or 416-588-9821 from 10am-6pm EST between Monday and Friday. Alternatively, if an item doesn't work out, we are happy to reconsign the item on your behalf. 

Sale Items

All sale items on VSP Consignment are final.

Environmental Impact

More than 80 billion pieces of clothing are produced worldwide each year. Of these pieces, 75% will end up in landfills, meaning we are using up the planet's resources at a rate that is unsustainable. By consigning with VSP, you are helping to make change and to offset the fashion industry’s carbon footprint.

 

Commitment to Community

New Circles Community Services is a Toronto-based not-for-profit, grass-roots agency that builds strong and caring communities by providing basic necessities to clients across the region. They provide much needed clothing, social programs, and skill building opportunities to individuals living on a low-income, with a focus on residents of Thorncliffe Park, Flemingdon Park, Victoria Village, Taylor-Massey, and Oakridge - many of whom are newcomers to Canada. New Circles operate the largest clothing bank in Toronto under the name of GLOW (Gently Loved Outfits to Wear), designed to offer a retail shopping experience that preserves dignity for clients. By consigning with VSP and donating items at the end of the season with our partner not-for-profit agency, consignors are contributing as active members of the Toronto community.

Web Team

Website: Schnauzer
Photography: Pat O'Rourke
Styling: Armand Digdoyo