Online orders are shipped Monday through Friday from 10 am-6 pm EST, excluding holidays. Please allow 1-2 business days for processing, provide all address details, including apartment/suite/unit number. All orders will include a tracking number and insurance up to $100 CDN. Once we have shipped your order, you will receive an email notification with tracking information. Orders that cannot be received for whatever reason will either be re-shipped (at the customer’s expense) or cancelled.
Please note that our locations are not responsible for any loss and/or delays of products following shipment from our locations to the shipping address. Delayed delivery will not give rise to any penalty nor indemnity, and cannot be used as a reason for cancelling an order.
RATES & SHIPPING TIMES
Canada via Canada Post
Small Packages: $15
Large Packages: $25
3-7 business days (estimation)
USA via DHL
Small Packages: $50
Large Packages: $100
3-10 business days (estimation)
Europe via DHL
Small Packages: $70
Large Packages: $120
5-10 business days (estimation)
Asia-Pacific via DHL
Small Packages: $100
Large Packages: $150
5-14 business days (estimation)
Please note that estimated shipping times do not account for customs clearance
TAXES & DUTIES
Taxes are not included in the sale price and will be added where applicable by law for all Canadian orders. Orders shipped outside of Canada are not subject to any Canadian sales tax. Please refer to the customs legislation in your country of residence for more information on additional duties and taxes.
Estimated shipping times do not include customs clearance and VSP Consignment is not responsible for any additional duties or taxes. In the case of refusal, the recipient will still be responsible for any shipping fees, taxes and additional custom duties.
RETURNS
At this time, all sales are final. Please thoroughly review the specifications of each item prior to purchasing. Alternatively, if an item doesn't work out, we are happy to re-consign the item on your behalf!
For questions or to learn more about a specific product, email us at info@vspconsignment.com