Contact

TORONTO

VSP CONSIGNMENT

1410 Dundas St. West
Toronto, ON
M6J 1Y5

Phone: 1 416 588 9821
General: info@vspconsignment.com
Concierge: clientservices@vspconsignment.com
Online: online@vspconsignment.com
Accounts: inventory@vspconsignment.com

Hours

Mon to Wed 10am - 6pm 
Thurs 10am - 7pm 
Fri & Sat 10am - 6pm 
Sun CLOSED

 

CALGARY

VESPUCCI CONSIGNMENT

8244 Elbow Dr SW
Calgary, AB
T2V 1K4

Phone: 1 403 252 9558
General: info@vespucciconsignment.com

Hours

Monday to Wednesday 10am - 6pm 
Thursday 10am - 8pm
Friday & Saturday 10am - 6pm
Sunday 11am - 4pm

About

VSP is the only large-scale resale company in the Canadian luxury/premium fashion market, gaining a cult following among fashion collectors since opening in 2013. Founded by Britt Rawlinson and based in Toronto’s west end, we offer thousands of unique and archival pieces online and in-store. VSP is a destination for vintage curators and savvy deal-seekers alike. We offer a unique shopping experience with original luxury pieces at accessible prices, and the promise of one-of-a-kind style. 

Our sister store, Vespucci, was founded by Dianne Rawlinson in 1986 and has been family-run ever since. Boasting over 10,000 square feet of retail space, the Calgary flagship is home to thousands of unique designer and contemporary items. Starting in Spring 2020, VSP is happy to announce that select items from Vespucci will be shoppable on www.vspconsignment.com!

 

Careers

CURRENT OPENINGS

The VSP Consignment team is growing quickly. If you’re an entrepreneurial creative thinker who is passionate about superior customer service and thrive in a luxury retail environment, we would love to hear from you! Our office is located in the heart of downtown Toronto, in the buzzy Dundas West neighbourhood. Our dynamic team includes associates from a variety of professional backgrounds who share a common interest in customer service excellence and circular fashion.

Please submit your resume and cover letter to info@vspconsignment.com. We want to hear about what makes you unique! Make sure to tell us about your special talents, favourite brands, and defining moments of professional success. We look forward to hearing from you! 

Currently hiring:

-Sales Associate

-Social Media Associate

-Inventory Associate

Consign

Currently accepting for all seasons! Receive up to 70% commission on select handbags from Gucci, Chanel, Hermes and more - inquire below!

Step 1 : Email inventory@vspconsignment.com photos of the items you wish to consign

Step 2: Bring your pre-approved items in for consignment

Step 3: Use your credit in-store or request a payment

  Consignment Agreement

At VSP Consignment we love what you’ve loved, and we’re looking for items in excellent condition that deserve a second home. We welcome garments of every price point from luxury designer, rare collectors items and everyday contemporary. Our team is available seven days a week at our intake desk, and will be happy to review your pieces with no appointment necessary.

By dropping off pieces on schedule, consignors take advantage of longer selling periods for your items as well as heightened visibility. Intake periods start as follows:

CONSIGNING + SELLING

  • Consignors receive 50% of the final selling price.
  • The final selling price is determined and/or reduced at our discretion; this includes promotional events as well as our seasonal sale.
  • Our sales floor is rotated weekly, and items are displayed at our discretion. Due to the high number of products in-store, we cannot guarantee items will be featured on our website or social media platforms.
  • To support local projects and for maximized visibility of pieces, VSP occasionally partners with stylists and costume designers.

AUTHENTICATION

  • At our discretion, items will be put through an authentication process. If an item is deemed inauthentic it will be returned to the consignor. Our inventory team may contact consignors for additional authentication documents.
  • All handbags consigned without original receipts are authenticated using our third-party authenticator, Entrupy.
  • The cost of authenticating each handbag will be charged to your account at a fee of CDN $65, and for Hermès CDN $140
  •  We authenticate the following designers: Hermès, Chanel, Louis Vuitton, Dior, Goyard, Céline, Gucci, Fendi, Bottega Veneta, Saint Laurent, Burberry, Balenciaga, Chloe, Prada, Coach.

ACCOUNT INQUIRIES

  • Account updates and cheques will be provided upon request. We will not contact consignors when items have sold. It is up to the consignor to keep up to date with their account.
  • Contact inventory@vspconsignment.com or call VSP at 416.588.9821
  • Account credit does not expire and can be used towards purchases in-store or paid out to the consignor.
  • Cheques for money owing are booked on Fridays. Contact our team to be placed on the next available date. Cheques can be picked up in store after 12pm on the scheduled Friday or mailed out to you for a $3 fee.

FEES

  • For each item consigned, a $2 handling fee will be applied
  • If we deem an item needs repair or dry cleaning, the consignor account will be charged.
  • Returns requested prior to the end of the selling season (6 months after date of process) require five (5) business days for reconciliation. Pieces pulled by the consignor are subject to a fee of:
  • $75 flat fee if less than three months
  • $5 per piece if between three (3) and six (6) months

END OF SEASON RETURNS

  • Pieces remaining after our six month selling period will be donated unless otherwise stipulated at the time of drop-off
  • Donated items are provided to New Circles, a not for profit organization that provides quality clothing to help those with limited income meet their clothing needs. This free service is offered to residents of five underserved Toronto communities, to newcomer families, and to patients in Mount Sinai’s emergency ward to ensure patients are adequately clothed leaving the hospital.

We are not responsible for damaged, lost or stolen goods
Terms and conditions are subject to change without notice

Shipping

Rates

Domestic orders are processed and shipped by Canada Post, international orders by DHL Express. Orders are shipped Monday through Friday from 10am-6pm EST to the delivery address provided, excluding holidays. Please allow 24 hours for processing and make sure to provide all address details including apartment/suite/building number, and company name if applicable. We do not ship to PO boxes unless additional information is provided.

Orders will include a tracking number and will be insured up to $100 CDN. Orders that cannot be received for whatever reason will either be re-shipped (at the customer’s expense) or cancelled.

VSP Consignment is not responsible for any loss and/or delays of products following shipment from VSP Consignment to the shipping address. Delayed delivery will not give rise to any penalty nor indemnity, and cannot be used as reason for cancelling an order.

Canada

Estimated arrival 3-5 business days for tracked orders
Central & Atlantic Canada / Flat Rate / $15 CAD for small packages / $25 for large packages
Western Canada / Flat Rate / $20 CAD for small packages / $25 for large packages 

United States

Estimated arrival 3-5 business days for tracked orders. 

Please allow time for shipments to go through customs & duties. 
Small Packages / $50 CAD 
Large Packages / $70 CAD 
Extra Large Packages / $100 CAD

International

Estimated arrival 10-14 business days for tracked orders. Please allow time for shipments to go through customs & duties. 
Flat rate / $70 CAD all packages 

 

In Store Pick-Up

Orders designated for pick up will be available 48 hours after placing your order at 1410 Dundas Street West, Toronto, ON - Monday through Saturday between 11:00 AM and 5:00 PM.

All items featured online are reflective of our in-store inventory. The shipping address must be from Ontario in order for the in-store pick up option to appear during checkout. Orders will be ready for pick up 48 hours after they have been placed, with no need to confirm, unless contacted otherwise. VSP Consignment is not responsible for orders not picked up after a 90 day period. 

Taxes

  • Taxes aren't included in the price and will be added where applicable by law for all Canadian orders
  • Orders shipped outside of Canada are not subject to any Canadian sales tax
  • Please refer to the the customs legislation in your country of residence for more information on additional duties and taxes
  • VSP Consignment is not responsible for any additional duties and taxes

Custom Duties

VSP Consignment will not be responsible for additional custom duties and taxes that may be applied to your order. Refused packages will still be responsible for any shipping fees, taxes and additional custom duties.

Returns

All discounted items are final sale. 

Full-price items can be returned for store credit. If you wish to return your purchase, please contact us within 24 hours of receiving your package. Credits do not expire and can be used towards purchases both in-store and online. Please thoroughly review the specifications of each item prior to purchasing. Alternatively, if an item doesn't work out, we are happy to re-consign the item on your behalf!


For questions or to learn more about a specific product, email us at online@vspconsignment.com!

Layaway

LAYAWAY

We are happy to offer layaway on any item at VSP. We require a non-refundable 25% deposit, after which you have 60 days to pay off your item in full.

If you would like to set up a layaway, please email us at info@vspconsignment.com

Terms

Terms & Conditions

Below you’ll find our terms and conditions for shopping online through VSP Consignment. If you would like any additional information please email us at info@vspconsignment.com or give us call from 10am – 6pm EST between Monday and Friday at 416 588 9821.

Acceptance

By using this website, you accept the policies set forth in this Privacy Policy.

Authenticity

VSP Consignment is committed to representing only genuine designer pieces. At our discretion, items will be put through an authentication process. If an item is deemed inauthentic it will be returned to the consignor. Our inventory team may contact consignors for additional authentication documents.

  • At our discretion, items will be put through an authentication process. If an item is deemed inauthentic it will be returned to the consignor. Our inventory team may contact consignors for additional authentication documents.
  • All handbags consigned without original receipts are authenticated using our third-party authenticator, Entrupy.
  • The cost of authenticating each handbag will be charged to your account at a fee of CDN $65.00, and for Hermès CDN $140
  • We authenticate the following designers: Hermès, Chanel, Louis Vuitton, Dior, Goyard, Céline, Gucci, Fendi, Bottega Veneta, Saint Laurent, Burberry, Balenciaga, Chloe, Prada, Coach.

Condition of Item

Due to the pre-owned nature of our items, there may be gentle wear. Any relevant damage is communicated on the individual items specifications and condition chart. Please review our product remarks in full and do not hesitate to ask for any additional information.

Privacy Policy

VSP Consignment is committed to protecting your privacy. All personal information provided is solely used to process your order or contact you regarding a particular transaction. All information is gathered securely through the SSL (Secure Sockets Layer) and is treated seriously and with full respect to your privacy. VSP Consignment guarantees the information you enter will not be disclosed to any outside organization or third party.

Returns

If you wish to return your purchase please contact us within 24 hours of receiving your package. Store credit will be issued for all returns. Returns can be made on full-priced items only. Please thoroughly review the specifications of each item prior to purchasing. Feel free to contact us with any further inquiries regarding products of interest or returns at online@vspconsignment.com or 416-588-9821 from 10am-6pm EST between Monday and Friday. Alternatively, if an item doesn't work out, we are happy to reconsign the item on your behalf. 

Sale Items

All sale items on VSP Consignment are final.

Sustainability

Environmental Impact

More than 80 billion pieces of clothing are produced worldwide each year. Of these pieces, 75% will end up in landfills, meaning we are using up the planet's resources at a rate that is unsustainable. By consigning with VSP, you are helping to make change and to offset the fashion industry’s carbon footprint.

 

Commitment to Community

New Circles Community Services is a Toronto-based not-for-profit, grass-roots agency that builds strong and caring communities by providing basic necessities to clients across the region. They provide much needed clothing, social programs, and skill building opportunities to individuals living on a low-income, with a focus on residents of Thorncliffe Park, Flemingdon Park, Victoria Village, Taylor-Massey, and Oakridge - many of whom are newcomers to Canada. New Circles operate the largest clothing bank in Toronto under the name of GLOW (Gently Loved Outfits to Wear), designed to offer a retail shopping experience that preserves dignity for clients. By consigning with VSP and donating items at the end of the season with our partner not-for-profit agency, consignors are contributing as active members of the Toronto community.

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Condition Chart

Condition Chart

VSP Consignment's collection is hand-selected by our stylists to include pieces that are masterfully crafted, versatile, and contemporary. Although many of our pieces are pre-owned, we strive to collect items of excellent condition but on occasion, there may be slight signs of wear. On pieces which do not include the size and fabric tag, we make an educated guess to the best of our ability and it is noted in the description. Feel free to contact us if you have any questions regarding an item you are interested in.

Mint

Perfect or pristine, with little to no signs of wear. With or without original retail tags.

Excellent

The item is in excellent pre-owned condition with faint visibility of use. No noticeable flaws have been found.

Vintage

This indicates that the item is a collectible circa twenty years or prior. Natural distressing, if any, is characteristic to the beauty of use. It is still in good condition for an item from a previous time. Any specific flaws will be noted on individual listings.

Very Good

The item is in great pre-owned condition, but has slight signs of natural wear and tear, which are noted in the condition description of the item.

Good

The item is in good condition, but has minor flaws and/or signs of wear. These will be noted in the description of the condition of the item. Flaws are most likely repairable or already repaired, and still wearable with care.

As Is

If a piece is marked “As Is” its condition has been taken into account when determining its value and price adjustments will not be made. All flaws will be listed under each item’s description. Items marked “As Is” are final sale.

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Size Chart

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Size Chart Mens

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Contact Form

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