Domestic orders are processed and shipped by Canada Post, international orders by DHL Express. Orders are shipped Monday through Friday from 10am-6pm EST to the delivery address provided, excluding holidays. Please allow 24 hours for processing and make sure to provide all address details including apartment/suite/building number, and company name if applicable. We do not ship to PO boxes unless additional information is provided.
Orders will include a tracking number and will be insured up to $100 CDN. Orders that cannot be received for whatever reason will either be re-shipped (at the customer’s expense) or cancelled.
VSP Consignment is not responsible for any loss and/or delays of products following shipment from VSP Consignment to the shipping address. Delayed delivery will not give rise to any penalty nor indemnity, and cannot be used as reason for cancelling an order.
Estimated arrival 3-5 business days for tracked orders
Central & Atlantic Canada / Flat Rate / $15 CAD for small packages / $25 for large packages
Western Canada / Flat Rate / $20 CAD for small packages / $25 for large packages
Estimated arrival 3-5 business days for tracked orders.
Please allow time for shipments to go through customs & duties.
Small Packages / $50 CAD
Large Packages / $70 CAD
Extra Large Packages / $100 CAD
Estimated arrival 10-14 business days for tracked orders. Please allow time for shipments to go through customs & duties.
Flat rate / $70 CAD all packages
In Store Pick-Up
Orders designated for pick up will be available 48 hours after placing your order at 1410 Dundas Street West, Toronto, ON - Monday through Saturday between 11:00 AM and 5:00 PM.
All items featured online are reflective of our in-store inventory. The shipping address must be from Ontario in order for the in-store pick up option to appear during checkout. Orders will be ready for pick up 48 hours after they have been placed, with no need to confirm, unless contacted otherwise. VSP Consignment is not responsible for orders not picked up after a 90 day period.
- Taxes aren't included in the price and will be added where applicable by law for all Canadian orders
- Orders shipped outside of Canada are not subject to any Canadian sales tax
- Please refer to the the customs legislation in your country of residence for more information on additional duties and taxes
- VSP Consignment is not responsible for any additional duties and taxes
VSP Consignment will not be responsible for additional custom duties and taxes that may be applied to your order. Refused packages will still be responsible for any shipping fees, taxes and additional custom duties.
All discounted items are final sale.
Full-price items can be returned for store credit. If you wish to return your purchase, please contact us within 24 hours of receiving your package. Credits do not expire and can be used towards purchases both in-store and online. Please thoroughly review the specifications of each item prior to purchasing. Alternatively, if an item doesn't work out, we are happy to re-consign the item on your behalf!
For questions or to learn more about a specific product, email us at firstname.lastname@example.org!