Shipping policy

RATES

Domestic orders (Canada) are processed and shipped by Canada Post, and international orders are by DHL Express. Orders are shipped Monday through Friday to the delivery address provided, excluding holidays. Please allow 24 hours for processing and make sure to give all address details, including apartment/suite/building number and company name if applicable. We do not ship to PO boxes unless additional information is provided.

Orders will include a tracking number and will be insured for up to $100 CDN. Orders that cannot be received for whatever reason will either be re-shipped (at the customer’s expense) or cancelled.

VSP Consignment is not responsible for any loss or delays of products following shipment from VSP Consignment to the shipping address. Delayed delivery will not give rise to any penalty nor indemnity and cannot be used as a reason for cancelling an order.

CANADA
Ground (over $500): $Free
Ground (under $500): $15
3-9 business days (estimation)

Express (over $500): $15
Express (under $500): $25
2-4 business days (estimation)

Bags: $50
2-4 business days (estimation)

IN-STORE PICK-UP
All items featured online are reflective of our in-store inventory in Toronto and Calgary. An in-store pick-up option is available for all online orders and can be picked up at 1410 Dundas St. West, Toronto, ON, or 8244 Elbow Dr. SW, Calgary, AB, during store hours. The shipping address must be from Ontario or Alberta for the in-store pick-up option to appear during checkout. Orders will be ready for pick up 24 hours after being placed, with no need to confirm unless contacted otherwise. VSP Consignment is not responsible for orders not picked up after 90 days.

USA
DHL Express: $50
3-5 business days (estimation)

Canada Post Eco: $30
6-10 business days (estimation)

Please keep in mind additional time for shipments to go through customs & duties.


EUROPE
Flat Rate: $70 for small packages
Flat Rate: $100 for large packages
Estimated arrival 3-10 business days for tracked orders.
Please keep in mind additional time for shipments to go through customs & duties.


ASIA-PACIFIC
Flat Rate: $100 for small packages
Flat Rate: $125 for large packages
Estimated arrival 3-10 business days for tracked orders.
Please keep in mind additional time for shipments to go through customs & duties.


TAXES & DUTIES
Taxes are not included in the sale price and will be added where applicable by law for all Canadian orders. All orders placed outside of Canada will not include duties and taxes at checkout. International orders will be shipped Duty Delivery Unpaid (DDU). Your order may incur duties, fees, and import taxes upon delivery. Your local customs authority determines these fees, and payment of these fees is obligatory to obtain your order. VSP Consignment is not responsible for any additional taxes or duties. If the recipient refuses the order, the recipient is responsible for additional shipping, customs, duties, and taxes. For more information, please get in touch with your local customs office. Estimated shipping times do not include customs clearance, and VSP Consignment is not responsible for additional duties or taxes. In the case of refusal, the recipient will still be liable for any shipping fees, taxes and other customs duties.

 

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Condition Chart

Condition Chart

VSP Consignment's collection is hand-selected by our stylists to include pieces that are masterfully crafted, versatile, and contemporary. Although many of our pieces are pre-owned, we strive to collect items of excellent condition but on occasion, there may be slight signs of wear. On pieces which do not include the size and fabric tag, we make an educated guess to the best of our ability and it is noted in the description. Feel free to contact us if you have any questions regarding an item you are interested in.

NWT | New with Tags

Item has original sales tags attached and/or packaging and has never been worn.

Excellent

This item is pre-owned; no visible flaws have been found.

Very Good

This item is pre-owned with minor signs of natural wear and tear. These will be noted in the condition description. May include but not limited to signs of laundering/dry cleaning.

Good

This item is pre-owned with multiple flaws and/or signs of wear. These will be noted in the condition description. May included but not limited to, signs of abrasion, pilling, and tears on seams. Flaws are most likely repairable or already repairs. Still wearable with care.

Vintage

This indicates that the item is a collectible circa twenty years or prior. Natural distressing, if any, is characteristic to the beauty of use. It is still in good condition for an item from a previous time. Any specific flaws will be noted on individual listings.

As Is

If a piece is marked “As Is” its condition has been taken into account when determining its value and price adjustments will not be made. All flaws will be listed under each item’s description. Items marked “As Is” are final sale.

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Size Chart

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Size Chart Mens

 

 

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